CUSTOMER SERVICE REPRESENTATIVE

Job Code: C/71RD
Department: Biotech Sales - C/71RD
Location: Minneapolis, MN
Hours: Full Time
Job Duties: This position includes answering heavy customer call volume, taking and processing orders. Provide basic product and pricing information to customers. Refer callers to appropriate departments as needed. Follow up on customer complaints, questions and returns to ensure customer satisfaction. Refer more complex questions and problems to higher-level customer service representatives.
Job Requirements: Successful candidates will have a High School diploma or equivalent (GED) with a minimum of 0 to 2 years of relevant experience. Good communication, problem solving skills and a pleasant phone presence required.

We offer a competitive salary and benefits package. Relocation assistant is not available for this position.
WHO TO CONTACT
Interested applicants must refer to C/71RD and email or fax a cover letter and resume to:

R&D Systems, Inc.
Attn: C/71RD HR Department
614 McKinley PL NE
Minneapolis, MN 55413

Email: hr@rndsystems.com
Fax: 612-656-4434
EOE/AAE