We are pleased to announce that Boston Biochem, Inc. and R&D Systems, Inc. are joining to become the research community's leading source for ubiquitin-related and cytokine research reagents. We look forward to combining our resources and talents in these distinct but interrelated fields to provide products that best enhance the potential for scientific discovery. Both companies share a commitment to developing the highest quality research reagents on the market. We realize that nothing is more important to our success than the advancement of your research.
Effective July 1, 2011 customer service, shipping, technical service and certain sales, marketing, and administrative activities will be transferred to the R&D Systems Minneapolis facility. This will allow Boston Biochem to focus on new product development. We appreciate your patience and understanding during this time of transition. These changes are designed to accelerate Boston Biochem's development pipeline and allow us to meet your ubiquitin-related research needs.
To ensure a smooth transition, your account information has been transferred to the Minneapolis, MN site. When you call you will be asked for your Boston Biochem account number, which will then be converted to an R&D Systems account.
US and Canadian customers will also have an opportunity to learn about our online ordering system, which is available 24/7, 365 days per year. This system allows customers to conveniently view previous orders, submit reorders, and check the status of an order online. Order confirmations are emailed to provide a streamlined and seamless purchasing experience.
For international customers, please contact a branch office or international distributor.
Please note that from July 1, products will ship in an R&D Systems labeled box.
Phone: 800-343-7475 (U.S. and Canada) 8AM to 5PM Central time
All invoices generated by Boston Biochem prior to July 1, 2011 should be paid to Boston Biochem, Cambridge, MA. All invoices generated by R&D Systems beginning July 1, 2011 should be paid to R&D Systems, Inc. 614 McKinley Place NE, Minneapolis MN 55413.
Please make all wire transfers as follows:
|Bank:||M&I Marshall and Ilsley Bank|
|Address:||770 N. Water Street
|Beneficiary's Bank:||M&I Marshall and Ilsley Bank
651 Nicollet Mall
Minneapolis, MN 55402
614 McKinley Place NE
Minneapolis, MN 55413
R&D Systems also accepts VISA and MasterCard and American Express
Accounting Contact: Jennifer Beyer. Ext 8820