Setting the Standard in Quality Research Reagents for 50 Years
People
Reagent quality is only as good as the scientists that develop and manufacture them. We proudly employ hundreds of Doctorate-level, Master-level, and industry-trained scientists throughout our product development, quality control, and customer service departments.
Performance
Our reagents are going to work - plain and simple. Our industry-leading quality reagent standards ensure that our proteins, antibodies, and immunoassays are optimized for performance, reliability, and consistency.
Customer Service
From our customer and technical staff to our tradeshow shenanigans, we have a culture that satisfies the customer’s scientific needs while still having a little bit of fun!
Place
R&D Systems is located in Minneapolis, Minnesota, the heart of a top-tier life science research and medical device industry. Our facilities are specifically designed to produce high quality reagents including proteins, antibodies, and immunoassays.
Product Development
Our reagent development pipeline is driven by customer feedback and guided by unmatched internal quality standards. Over 90% of our proteins, antibodies, and immunoassays are developed in-house.
R&D Systems® Quality Philosophy
In biomedical research the R&D Systems® brand is synonymous with quality. To us, quality is not only about producing a consistent, reliable, and highly active product, it is about a mindset that puts the needs of the scientific research community first. At R&D Systems® headquarters in Minneapolis, Minnesota, this mindset is embedded into our culture and is supported by the high level scientists that we employ, the stringent production standards and control testing performed on our products, the prestigious research articles that feature our products, and the thriving biomedical research environment that surrounds us. Most importantly, voice-of-customer feedback is incorporated into every stage of product development, manufacturing, and performance to ensure that each product meets the quality expectations of our customers. These features are what drive our business and are what will continue our legacy as the lead producer of high quality life science reagents.
Bringing Quality Excellence into Your Lab
What Your Colleagues Are Saying About R&D Systems® Quality
Shannon Borchert
Enzyme Quality Control Supervisor,
R&D Systems
“Specifically regarding the products I use from R&D Systems: they are the best. Often, when you buy antibodies, enzymes, or other biologic reagents there's a big mystery if it's going to work or not. I have never had any issues with the quality or efficacy of any of the products I have used from R&D Systems.”
Thomas Rando Laboratory,
Stanford University
Laura Piehl
Quality Control Supervisor, Proteins and Antibodies,
R&D Systems
“Bio-Techne is the first company who contacted us to tell us the problem with one of their products instead of sending a not working antibody to the customer. I really appreciate it!!!”
Scientist,
University of Texas Medical Branch at Galveston
Andrew Shaffer
Technical Service Specialist,
R&D Systems
“The technical service was great! The representative answered all of my questions and was very cordial. He also emailed me to follow up with my issues with an assay I had a question about. Very thorough service!”
Scientist,
Cedars-Sinai Medical Center
Sara Brokaw
Technical Service Specialist,
R&D Systems
“Sara Brokaw, the R&D Systems representative that I have been in correspondence with has been an extreme help to me. She is timely with getting information back to me, has looked over my data, and helped me troubleshoot my ELISA kit in order to get it to work with my unique sample. Her customer service makes me highly likely to recommend your company.”
Scientist,
University of Illinois - Urbana
Marty Mitchell
Technical Service Associate,
R&D Systems
“Marty Mitchell answered my questions very thoroughly and quickly. I got more than what I expected and everything I needed. Marty is the BEST!”
Research Assistant,
Kyowa Hakko Kirin Pharma, Inc.